Ansprechpersonen
Content
- Reporting of security incidents
- Reporting of faults or problems
- Central contact persons
- Contact persons in administration and central facilities
- Contact persons in specialist departments
- Contact persons in the computer centre
- General email lists
1. reporting of security incidents
If you notice a security-related event, for example
a hacker intrusion, misuse, unusual system or network
unusual system or network behaviour or merely have
suspicion, then please report the event or your suspicion **immediately
or your suspicion immediately by email to it-security@hs-fulda.de or
by telephone to the central IT emergency number 0661-9640-8877.
If you know which person is responsible for
administration of the computer or network,
you should also inform this person in order to minimise the damage to
damage to the computers and networks of Fulda University of
as possible. Otherwise, the staff unit
Information Security will inform the person responsible for
responsible for system administration.
The following information is important for the notification:
-
What happened when?
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Which system is affected (building, room,
computer name or IP address (are labelled on the computer),
operating system)
-
Your name and/or telephone number for
queries
The affected system must be disconnected from the university
university network as soon as possible to avoid further damage
spread of the malware to other systems.
The affected system should not be disconnected from the power supply
disconnected and not shut down so that forensic analyses
so that forensic analyses can be carried out later
analyses to investigate the malware and the damage caused
and the damage caused and so that measures can be taken to
of consequential damage can be taken.
-
If the computer is connected to the university network with a **network cable
university network, the cable should be disconnected.
should be disconnected. The cable is fitted with a tick, which is sometimes
sometimes hidden under a plastic cover and must be
must be pressed down before disconnecting.
-
If the computer is connected to the university network via the wireless network (WLAN), you should try to
the network via the WLAN switch or the
touch-sensitive screen (touchscreen)
to switch off the network. If the malware prevents this,
you should try to switch off the device by pressing the
pressing the on/off button for several seconds.
In this case, also disconnect the device from the power supply,
if it is connected to it and remove the battery,
if this is possible.
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2. reporting of faults or problems
You can report faults and problems to the person named
named as the contact person in one of the following tables. If
you do not know who is responsible for your concern, report it to the
the user support in the computer centre, who will then forward it
will immediately forward it to a suitable person for processing.
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3. central contact persons
| Information Security Officer (ISB) of Fulda University of Applied Sciences |
| Christian Stickel β +49 661 / 9640 - 1073 π isb(at)hs-fulda.de |
| IT Security Officer (CISO) of the University of Applied Sciences Fulda |
| Prof. Dr Michael Zohner β +49 661 / 9640 - 1140 π it-sicherheit(at)hs-fulda.de |
| Data Protection Officer (DPO) of Fulda University of Applied Sciences |
| Katharina Reith β +49 661 / 9640 - 1051 π datenschutz(at)hs-fulda.de |
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4. contact persons in administration and central facilities
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5. contact persons in specialised departments
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6. data centre service desk
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